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VELOCY VELOCY

Terms of service

This is an English translation provided for convenience. In case of any discrepancy, the Polish version is binding.

These terms and conditions (“Terms”) set out the rules for using the velocy.co website, including the rules for the provision of electronic services within the meaning of the Act of 18 July 2002 on the Provision of Electronic Services.

§ 1. Service Provider

The website is operated by VELOCY spółka z ograniczoną odpowiedzialnością (a Polish limited liability company), with its registered office in Warsaw, Aleje Jerozolimskie 109/70, 02-011 Warsaw, Poland, entered in the register of entrepreneurs of the National Court Register (KRS) under number KRS 0001254879, NIP 7011323443 (Polish tax ID), REGON 545299735 (Polish statistical number) (hereinafter: the “Service Provider”). Contact with the Service Provider: contact form.

§ 2. Definitions

  • Website: the website available at velocy.co, together with its subpages.
  • User: any person using the Website.
  • Electronic services: services provided by the Service Provider through the Website, described in § 3.

§ 3. Types of electronic services

Through the Website, the Service Provider provides the following services free of charge:

  1. making available the content published on the Website, including articles in the knowledge base,
  2. a contact form, enabling an inquiry to be sent to the Service Provider.

Marketing, advertising, website design, and system implementation services are provided solely on the basis of separate agreements entered into with clients. Information on the Website does not constitute an offer within the meaning of the Civil Code.

§ 4. Conditions for using the Website

  1. Using the Website requires a device with internet access and an up to date web browser with JavaScript and cookies enabled.
  2. Using the contact form requires providing an e-mail address and the data marked as required.
  3. The User is required to use the Website in accordance with the law and good practice, in particular not to submit unlawful content.
  4. The agreement for the provision of the content access service is concluded when the User enters the Website and terminates when the User leaves it. The agreement for the provision of the contact form service is concluded when the form is sent and terminates when a reply is given.

§ 5. Risks associated with using the internet

Using services provided electronically involves typical risks, such as malicious software, phishing attempts, or unauthorized access to data. The Service Provider applies technical measures to protect the Website, including an encrypted connection (HTTPS). The User should use up to date antivirus software and web browser.

§ 6. Copyright

The content published on the Website, including texts, graphics, and graphic elements, is protected by copyright. Copying and distributing it without the Service Provider’s consent is prohibited, except in cases permitted by law, including the right of quotation with attribution of the source.

§ 7. Complaints

  1. The User may submit a complaint regarding the operation of the Website by contacting the Service Provider as indicated in § 1.
  2. The complaint should include a description of the problem and contact details enabling a reply to be given.
  3. The Service Provider handles complaints within 14 days of receipt and informs the User of the outcome at the e-mail address provided.

§ 8. Personal data

The rules for processing personal data and using cookies are described in the Privacy Policy.

§ 9. Final provisions

  1. The Service Provider may amend these Terms for important reasons, in particular changes in the law or in the scope of services. Changes take effect on the date they are published on the Website.
  2. In matters not regulated by these Terms, the provisions of Polish law apply, in particular the Civil Code and the Act on the Provision of Electronic Services.
  3. The provisions of these Terms do not limit consumer rights arising from mandatorily applicable provisions of law.

These Terms are effective as of September 28, 2026.